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Rex Edge Health Privacy Policy 

 

(Last updated October 2025)

1. Introduction

Rex Edge Health (“we,” “our,” or “us”) provides concierge telehealth, weight-management, and performance-optimization services to clients in Arizona.
We respect your privacy and are committed to protecting your personal and medical information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state law.

2. Information We Collect

We collect information that you voluntarily provide when you:

  • Create an account or complete intake forms through our client portal (Practice Better).

  • Schedule appointments or communicate with your provider.

  • Purchase membership or treatment plans.

  • Make payments or upload identification or lab results.

This may include contact information, medical history, health metrics, and payment details.

3. How We Use Your Information

Your information is used only for legitimate healthcare and business operations, such as:

  • Providing and coordinating care and follow-up services.

  • Processing payments and managing membership accounts.

  • Communicating with you securely about your treatment.

  • Meeting legal, regulatory, or insurance obligations.

We do not sell or rent your information for marketing purposes.

4. How We Protect Your Information

Rex Edge Health uses HIPAA-compliant platforms and vendors, including secure EHR, encrypted email, and TLS-protected data storage.
Access is limited to authorized clinical and administrative personnel who are trained in confidentiality practices.

5. Your Rights

You have the right to:

  • Access and obtain a copy of your health record.

  • Request corrections to inaccurate information.

  • Request limits on certain uses or disclosures.

  • Receive a list of disclosures made for non-treatment or billing purposes.

  • File a complaint if you believe your rights have been violated.

To exercise these rights, email privacy@rexedgehealth.com or write to:
Rex Edge Health – Privacy Officer
Scottsdale, AZ 85260

6. Third-Party Services

Our website may link to third-party sites (e.g., social media, lab portals, or payment processors).
We are not responsible for the privacy practices or content of those external websites.

7. Cookies & Analytics

We may use limited analytics cookies to understand site performance. No identifiable PHI is stored or transmitted through cookies. You can adjust your browser settings to disable cookies.

8. Updates to This Policy

We may update this Privacy Policy periodically. All updates will be posted on this page with a new “Last Updated” date.

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